Terms & Conditions

Please read these Terms of Use carefully before you use the site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using the site.

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

iLoveParcels.com is owned and run by I Love Parcels Ltd. The website, services and products supplied by this website are done so by I Love Parcels Ltd. By agreeing to these Terms and Conditions you are deemed to have read, understood and agreed to Terms and Conditions set out by I Love Parcels Ltd. If you are unhappy with any aspect of these, then you should contact one of our customer service advisors before placing an order with us, using the websites, services or products supplied by I Love Parcels Ltd.

Disclaimer of Warranties and Indemnity

The Website and its contents are provided by us without any representation, term, condition or warranty of any kind, either express or implied (and whether implied by law, custom or otherwise) in respect of the Website and/or its content. You must bear the risks associated with the use of the Internet. To the full extent permitted by applicable law, we shall not be liable to you or any third party for any loss or damage which may arise from the use of any content on the Website or access to the Website.

Nothing in these Terms and Conditions shall exclude our liability for personal injury or death caused by our negligence. This website and our Terms and Conditions have been designed for use within the United Kingdom and under English law. A Contract between the customer and I Love Parcels Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched (at which point the buyers credit/debit card will be charged for the value of the goods despatched, plus postage where appropriate). This does not affect the customer’s statutory rights.

Information About Us

iLoveParcels.com is a site operated by I Love Parcels Ltd (“We”); we are a company registered in England and Wales. Our registered office is Unit G, Basin Bridge Farm, Basin Bridge Lane, Stoke Golding, Nuneaton, Warwickshire, CV13 6JJ, United Kingdom.

Accessing Our Site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. You may not transfer your rights and/or delegate your duties under these Terms and Conditions to any other person.

Orders, Prices and Availability

I Love Parcels Ltd reserves the right to refuse any order for any reason. All specifications, sizes and technical details given to you through sales literature or personal communication are accurate to the best of our knowledge, but we cannot accept liability for inaccuracies. The prices, offers, specifications and availability are subject to change without notice.

Your Right to Cancel

You may normally cancel your order (once accepted by us) for any reason within 7 days of delivery of the product(s). To do so you must give us written notice (including email) within that 7-day period. If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days. All cancelled items must be returned to us in the manner set out below and which must be received by us complete, in perfect condition, unused, and with the original packaging.

Returns Policy

If you are not entirely delighted with the products that you have chosen, you may return them to us within 30 days of receipt. We will be more than happy to offer you an exchange or a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging. I Love Parcels Ltd accept no liability for any costs incurred for the return of goods, unless in the opinion of I Love Parcels Ltd the goods are deemed faulty. Please note that I Love Parcels Ltd is subsidising the postage, and in an event of return the actual postage shall be deducted and the balance will be refunded. Please check with I Love Parcels Ltd the actual postage charge before ordering.

Please email or write to us stating your intent to return items. We must receive written confirmation about your intent return or the item will not be accepted.

Pricing Errors

We reserve the right to refuse or cancel any order for goods shown at an incorrect price on the website or quoted at an incorrect price in communications

Images

The images we use are shot from the products that they represent, due to lighting effects and the quality of individual computer monitors we cannot guarantee the colours will be a true likeness and cannot accept any liability for this. In some cases a fabric swatch sample may be available, please request this before ordering.

Delivery

A delivery charge will be added to your order value, please see delivery times and charges etc. in the delivery section of this website.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

To use or quote the content from our site, sister sites or blog, please contact us directly to discuss your requirements in more detail. Failing to do this may result in legal action.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Pages which are posted live on the site or within the blog reflect current news, information and iloveparcels.com prices at that time and date. These prices may increase or decrease over time, article information such as this cannot be taken as correct when you are reading or accessing when the publish date is in the past.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- - loss of income or revenue;
  - loss of business;
  - loss of profits or contracts;
  - loss of anticipated savings;
  - loss of data;
  - loss of goodwill;
  - wasted management or office time;

and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About You and Your Visits to Our Site

We process information about you in accordance with our privacy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, Hacking and Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links From Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their Terms of Use and Privacy Policies to ensure compliance and determine how they may use your information.

Jurisdiction and Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact hello@iloveparcels.com

Thank you for visiting our site.

Darren Jacobs 23 Aug 2022

Trustpilot

Outstanding service and delivery

Keith Z 18 Aug 2022

I’m very happy with my experience.
Found them online while looking for a snappy letterbox.
Didn’t have to leave the house.
Decided to pay extra for a quality customised one.
It was easy placing the order and no drama.
They processed my order with lightning speed. The product is well made.
I’d definitely recommend them.

J Perry 10 Aug 2022

Beautiful strong letterbox, arrived in good time & well packaged ….postman likes it 👍🏼 Nice sleek design with a perfectly sized letter slot… would highly recommend

Davies 9 Aug 2022

Very pleased.
Deliver driver was friendly and on time. I was kept up to date with the delivery time- can’t fault the service.
The parcel box seems sturdy, hubby didn’t have any issues installing it and attaching it to the wall. Very pleased.

Mrs. A. Hardy 1 Aug 2022

I chose this Company for the letter box because of the internal frame which stops the letters falling on the floor when opening the door. Very good quality, so very happy with my purchase.

Anonymous 31 Jul 2022

Swift delivery and a quality product. Installation to a wall would be easier if you provided a template for the drilled hole placement.

Mark Lawrence 29 Jul 2022

Great looking post box; arrived in good time; working well :-)

Ian Gallon 23 Jul 2022

Very happy with the parcel box, very good quality and even the fixings and tool they send to bolt it to the wall is also very good.

J Levitt 22 Jul 2022

Great service, quality product, would recommend

Sharon 22 Jul 2022

Absolutely delighted with it. Very robust and smart. Adds to the curb appeal.